Slippers : Service and Selling

Slippers : Service and Selling by Mark Blumksy (Hodder Moa, 2009)

An easy to read and short book about the business lessons Blumsky’s learned as a shoe shop owner and Mayor of Wellington. He’s a great story teller and uses conversations and lots of personal anecdotes to get his message across. The slipper story is a good one…it’s all about identifying exactly what will make a difference to your customers…read this book to find out why the slippers matter!

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